CANCELATION POLICY

We have a 24 hour cancelation policy. Please call 24 hours before your appointment to cancel. Full treatment costs will be charged for any missed appointments without prior 24 hour notification.

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NEW 2020: Illness Policy

Due to Coronavirus (COVID-19) outbreak we are asking patients to NOT come to the clinic if any of the following are applicable:

• Travel to China within the past 14 days.

• Close contact with a person known/suspected to be infected with COVID-19 within the past 14 days.

• Healthcare workers who have been in contact with patients known/suspected to be infected with COVID-19 within the past 14 days.

• Fever (oral temperature 100.4° or higher) within the past 24 hours. Please do not consider yourself fever-free until temperature has been normal for at least 24 hours without the use of Tylenol (acetaminophen) or Advil (ibuprofen).

• Shortness of breath or active/uncontrollable cough that is not caused by another condition (for example congestive heart failure or allergies).

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If any of these situations is applicable to you, our usual 24 hour cancelation policy will not apply.

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We are implementing this policy in an effort to safeguard the health of all our patients, many of whom are immunocompromised.

 

Note:  this policy may change as we learn more about COVID-19 and how it spreads.